always driving optimisation and improvement

professionalism, expertise, and dedication exceeded my expectations

freed up 3-4 hours per day to work on improving our product

reliable partner

organized, efficient, easy, and incredibly helpful

always driving optimisation and improvement

professionalism, expertise, and dedication exceeded my expectations

freed up 3-4 hours per day to work on improving our product

reliable partner

organized, efficient, easy, and incredibly helpful

amazing partner to work with

thoroughly recommend The SaaSy People

highly recommend

Would definitely recommend

If you need to alleviate some pressure from your team, then I'm sure SaaSy can help

amazing partner to work with

thoroughly recommend The SaaSy People

highly recommend

Would definitely recommend

If you need to alleviate some pressure from your team, then I'm sure SaaSy can help

Isaac Byers

The team at SaaSy People has been fantastic during our time working together. They are passionate about our brand and ensuring our customers are supported. I love working with them, as I know they are there to support our goals and push the team towards success! If you want a team that feels like an extension of your own and not a separate division, please consider The SaaSy People.

Adam Yardley

SaaSy help take care of all of our CS needs! They are always very responsive, happy to help, and thorough with good attention-to-detail. As a start-up, it was important for us to partner with a flexible business who could accommodate our diverse and dynamic requirements, and they have delivered. Would definitely recommend to a fellow start-up!

Rochelle Harman

I like our personal experience with our account manager Charlotte; if I have any issues, I can reach out to her directly. SaaSy controls the majority of our customer service queries very efficiently, meaning we can spend valuable time on other projects. If you need to alleviate some pressure from your team, then I'm sure SaaSy can help!

Sonya Patel

The SaaSy People are very friendly. They respond to any queries immediately. They are a pleasure to work with. Great Service!

Rebekah Walker

It's always a pleasure working with SaaSy People - they go above and beyond to ensure we are updated and supported. Every meeting with them is always positive due to their friendly and empathetic nature. I would definitely recommend SaaSy People to other professional connections, they are always driving optimisation and improvement through their support.

Shane Smith

We partnered with SaaSy 12 months ago and I am happy to share with you that we receive an email or a Trustpilot review every week from our customers saying how happy they have been with the service. Thanks SaaSy!

Matt Gregson

It’s great to be working with The SaaSy People, they understand how we work and our company’s values. We can always rely on SaaSy and easily reach them via Slack. Great service! Our customers haven’t noticed that we have an external partner working on our behalf. Thank you and keep it up!

Alexis Dominguez

Amazing people to work with. They are flexible and provide great value.

Tiff Burns

SaaSy have supported our customer service team for over a year and have provided us with high quality, flexible resource. They're great to work with, communicative and professional. Highly recommended.

Alex Stasiw

We have been delighted with the decision to bring The SaaSy People into our support team. We only initially brought The SaaSy People in to aid with 1st line support and they have since been fully integrated and provide 2nd and 3rd line now for our customers. We couldn't be happier and with a 98.59% satisfaction score for 2022, neither could our clients!

Jay Rowley

Really impressed with the account management team, in particular Erin has been incredibly proactive in supporting our needs with agent change-overs. Every time I thought about sending her a message to get something clarified, she somehow got in there before me. Slightly suspicious she can read minds!

George Bettley

The SaaSy People form an integral part of our strategy as we scale and grow. They took the time to understand the industry we operate in and now manage the majority of our ongoing Customer Support queries quickly and effectively. The SaaSy People are crucial as they allow our Customer Success Managers to focus on more strategic initiatives with our partners rather than being tied down by ongoing customer queries.

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